Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). ![]() This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can expect a refund, in the same form of payment originally used for purchase, within seven to fourteen days of our receiving your return.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. We'll notify you via e-mail of your refund once we have received and processed the returned item. To return an item, please call us at 1-866-944-STUF (1-86) or you can Click Here to contact us using our online contact form. Otherwise, you will receive a full refund for the cost of the item, but the original and return shipping fee will not be refunded. Please note that we can refund shipping fees only if the return is a result of our error. 944online return policy does not apply to competition or off road use. 944online does not guarantee products that become defective due to improper installation or improper use. ĩ44online will accept no returns on electrical products, special order items, and tools, except for warranty replacement.Ĭustomer is subject to a 15% restocking fee for returns resulting from customer error.ĭefective items will be replaced or credited. Returns will be accepted only from the customer directly. ![]() Returns received directly from 3rd parties may be returned to sender at customer's cost. All returns are subject to a 15% restocking fee. All products to be returned must have a copy of the original invoice issued by 944online and must be shipped prepaid within 30 days of receipt of the order.Īll returned products must be accompanied by the original invoice or pick pack and be unused, resalable (unless damaged or defective) and still in the original, undamaged package and purchased within the last 30 days. If damage or loss of merchandise has resulted from handling during transportation, you must make a claim directly with the delivery carrier. Customer must notify 944online, within 24 hours after receipt of each shipment, any shortage, wrong parts, damage, and loss of products delivered.
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